Every Damn Thing is Your Own Fault

October 27, 2009 at 6:00 pm Leave a comment

When something goes wrong in your team, department, or organization (and it will), do you blame others for what might really have been your fault?  We all do at one time or another.  Unfortunately, in the heat of the battle we forget this, and worse, we forget the devastating effect misplaced blame can have on others.  The way to stop shirking  responsibility for failures is to realize that by accepting it, you maintain control over your life, your environment, and your business!

In his novel “Green Hills of Africa”, Ernest Hemingway recalls how he missed an easy shot at a prized sable bull.  He could have blamed his guide, who had surprised the animal, but he didn’t.  “Every damn thing is your own fault…if you’re any good”, says Hemingway.

To be successful, managers, coaches, or leaders, people must accept responsibility for everything.  If they don’t, they’ll always find excuses that will keep them from achieving what they want – “It’s our lousy location…”, “He’s just not motivated…”, “They don’t communicate…”, “I can’t get an answer…”, all familiar statements of blame that if really believed by a leader, will ensure little or no progress.

Example:  A store manager watches a sales person that is trying to show a customer how a product works.  The sales guy bungles the job, and loses the sale.  The unsuccessful manager blames his employee for not knowing his stuff, or for folding under pressure, or for not taking the opportunity seriously.  He chooses this option to put distance between himself and a problem, but by so doing, he gives up control of his and the store’s success.  The successful manager, on the other hand, says “I need to train him better”, thus taking not only responsibility, but control over his and the operation’s destiny.  A good leader OWNS it all!

Lead on………..    Cliff

Entry filed under: consistency, leadership, management, Sales & Marketing, Uncategorized. Tags: , , , , , , , , , .

“Will you PLEEEEEEEEZZZZ listen to me?” DON’T BE A B.O.N.E.H.E.A.D!

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