Archive for December, 2016

Trust is the Foundation

There’s a nice house in my neighborhood that at one time no one wanted. When it was built, it was nicely located, architecturally impressive, and beautifully landscaped, but within a very short period, it was abandoned. No one – especially the family who had waited patiently for its creation – wanted to own it.

The problem? Cracks appearing on the exterior (stucco) walls. The cause? Inadequate compaction of the building pad leading to settling and sagging of the foundation.

Everyone knows that the most important part of any building is its foundation. Without a firm foundation no amount of paint, design or décor can make a poorly constructed dwelling a place of safety or a worthy investment. The same is true of relationships and organizations – without a firm foundation of TRUST, no amount of window dressing or convincing rhetoric can produce the speed, engagement, and productivity that high functioning companies, teams, and relationships enjoy.

Speaking of TRUST, Stephen M. R. Covey wrote, There is one thing that is common to every individual, relationship, team, family, organization, nation, economy and civilization throughout the world — one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love. On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. That one thing is trust.”

Trust is built over time, through the demonstration of character and competence. It is earned and is based on historical experience and performance. It is not instantaneously given or received. On the other hand it can be lost, or at least seriously damaged, in an instant.

Great leaders know both the value and powerful impact trust can have on their teams’ success, and they work consistently to create high trust environments and relationships through consistency, transparency, and integrity…not by demanding it, but by modeling it.

But even the best leaders aren’t perfect – making a wrong call, use the wrong words, or allowing emotion to take over. The good news is that while it takes greater effort, renewed consistency, and time-proven ownership for missteps wrongs can be righted and trust can be restored! And when it is, it’s often stronger than ever.

So, what about the once despised house mentioned above? After significant expense and heroic efforts by the builder and engineers, it was eventually restored to perfect condition, and is now inhabited by a very happy, content, and trusting family. And the contractor keeps building and selling homes to happy families.

Lead on!

December 23, 2016 at 11:58 am Leave a comment

The Power of Alignment

If you’ve driven a car with even one wheel out of alignment you know what an unpleasant experience it can be. A misaligned car might try to fight you, pulling in another direction, or it may wobble or shake. At a minimum it will wear out or unevenly wear the tires. If left untreated it can cause more serious problems or even result in a catastrophic accident.

On the other hand, a perfectly aligned car runs smoothly, requires less gas, and provides a more efficient and pleasant ride.

Work teams either suffer or benefit from the alignment that they experience.   Poorly aligned teams pull apart and away from the intended results. Team objectives and results are shaky at best, leaving the team worn and uneven in their performance. Left unaddressed team misalignment may even result in catastrophe or disbandment.

A well-aligned team however, runs smoothly, efficiently, and provides a much more pleasant experience.

Team alignment, is critical to success, whether with your crew, on the sports field, the boardroom, or at home. With shared vision, common goals, and united efforts a well-aligned team is nearly unstoppable. And behind every great team is a good leader who not only values and applies the principles of alignment to his or her team, but also to himself. Great leaders live and lead in alignment with their heads and their hearts. They act consistent with their beliefs. As a result, they enjoy the confidence and credibility necessary to inspire and be trusted by those they lead.

Credible and inspiring leaders then create alignment within their teams by applying the following five principles:

  • Share the vision (what, where, when, how, and why) – with everyone on the team.
  • Involve the team in planning – You need their perspective, experience, and most of all, buy-in!
  • Clarify roles and expectations – Nothing kills alignment like a lack of clarity, and fuzzy expectations! Empower a man, clear the path, and define and agree upon the expected results. Then prepare to be dazzled!
  • Provide a feedback loop – Communication solves everything. Ask for and give constant, open, and honest feedback. Feedback IS the breakfast of champions (and well-aligned teams)!

A leader who is well-aligned with herself first and the principles that guide her, and who then creates alignment within her team, will enjoy the power and benefits of a smooth running, highly efficient, and very productive team. Even an unstoppable team!

Lead on!

December 20, 2016 at 5:07 pm Leave a comment

Leadership Lessons from a Dirty Double Crosser

Fifteen hours, all alone, crossing the Grand Canyon…twice, is a perfect opportunity for considerable reflection, if not hallucination. My recent Rim to Rim to Rim run across this Natural Wonder of the World and back was the fulfilling of a long held goal to run the 50 plus miles from the Bright Angel Trailhead on the South Rim of the Grand Canyon to the North Kaibab Trailhead on the North Rim…and then back, in one day. I knew it would be hard, having hiked the entire trail with friends five months earlier, but doing it all, twice, in one shot, running, would be a bit different. I wasn’t flying completely blind however, having completed several ultra marathons in recent years. Still, this would be no walk in the park, covering over 50 miles and climbing (and descending) over 11,000 ft., and with temperatures pushing ninety degrees during the day.

So back to reflection… There is no school better than the great outdoors for learning life lessons. And while some of the best lessons are the result of mistakes, in this case there weren’t many, as I was well prepared. Well, I guess that’s lesson one:If ye are prepared, ye shall not fear.” I’d made a [training] plan, based on previous ultras, I’d faithfully followed the plan, even when it wasn’t convenient or I didn’t feel like it, and all that training and preparation did indeed pay off, allowing me to complete my goal. The formula, plan, follow, succeed just works!

Ok, so not everything went perfectly. I did make a couple of mistakes: At about 15 miles in, I rounded a corner and to my horror there was a 20 ft. geyser coming up from the water pipe that feeds the seven water stations inside the canyon. I suddenly regretted my last minute decision the night before to remove my water purifier from my hydration pack! After all, the Park Service website said all stations were flowing! I still had the 9 hardest miles to the North Rim ahead and this might mean no more water ‘til the top! Could have been a disaster! Fortunately, the fountains were still flowing. Lesson two: Don’t doubt that inner voice!

The second mishap occurred shortly after the geyser where there’s a hill…a nasty annoying hill, that by itself is not terrible, but after several hours of running and anticipating the brutal 7 mile climb to the North Rim that still lay ahead, I was dreading it. Just before the hill there’s a faint path leading off the main trail to what I knew to be Ribbon Falls, a cool place to escape the sun and enjoy the fall’s cool mist for a few minutes. There’s also a sign at that intersection pointing ahead up the main trail to another trail and a bridge over Bright Angel Creek leading to Ribbon Falls. But I chose the first path thinking I could find a better, easier way across the creek and on to Ribbon Falls… Bad idea! After running into an impassable creek and bushwhacking for 20 minutes I came to the humble and a little bloody understanding of why they’d built a bridge. Lesson three: “Shortcuts make long delays” (thanks, J.R.R. Tolkien).

One more lesson – the climb up past Roaring Springs to the Supai Tunnel, and finally to the North Kaibab Trailhead on the North Rim was…REALLY hard! Add to that it was 11:30 am and full sun! Finally, when I hit the top I thought to myself “I’m done…totally spent…nothing left…NOTHING!” But there was this little issue of now being 26 miles from where I’d begun, and a wife on the South Rim waiting hard for my return seven hours later. No cell service, no way to get ahold of her…oh, and I’ve never quit anything before! So, I choked down another PROBAR, refilled and mixed my water, took one deep breath and headed back down…DOWN the canyon wall! If I hadn’t been there, I’d never have believed it was possible, but, and here’s lesson four: When the need is great enough, human potential exceeds all rational limits! A change in direction helps too!

Well, seven and a half hours later, after a beautiful but grueling day and still other lessons contemplated, I dragged myself up on to a now dark again South Rim, right back where I’d started and right into my wife’s arms! Just kidding – she had no interest in hugging this very dusty, dirty double [canyon] crosser!

 

 

December 11, 2016 at 4:07 pm Leave a comment


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