Posts filed under ‘Encouragement’

The Power of Alignment

If you’ve driven a car with even one wheel out of alignment you know what an unpleasant experience it can be. A misaligned car might try to fight you, pulling in another direction, or it may wobble or shake. At a minimum it will wear out or unevenly wear the tires. If left untreated it can cause more serious problems or even result in a catastrophic accident.

On the other hand, a perfectly aligned car runs smoothly, requires less gas, and provides a more efficient and pleasant ride.

Work teams either suffer or benefit from the alignment that they experience.   Poorly aligned teams pull apart and away from the intended results. Team objectives and results are shaky at best, leaving the team worn and uneven in their performance. Left unaddressed team misalignment may even result in catastrophe or disbandment.

A well-aligned team however, runs smoothly, efficiently, and provides a much more pleasant experience.

Team alignment, is critical to success, whether with your crew, on the sports field, the boardroom, or at home. With shared vision, common goals, and united efforts a well-aligned team is nearly unstoppable. And behind every great team is a good leader who not only values and applies the principles of alignment to his or her team, but also to himself. Great leaders live and lead in alignment with their heads and their hearts. They act consistent with their beliefs. As a result, they enjoy the confidence and credibility necessary to inspire and be trusted by those they lead.

Credible and inspiring leaders then create alignment within their teams by applying the following five principles:

  • Share the vision (what, where, when, how, and why) – with everyone on the team.
  • Involve the team in planning – You need their perspective, experience, and most of all, buy-in!
  • Clarify roles and expectations – Nothing kills alignment like a lack of clarity, and fuzzy expectations! Empower a man, clear the path, and define and agree upon the expected results. Then prepare to be dazzled!
  • Provide a feedback loop – Communication solves everything. Ask for and give constant, open, and honest feedback. Feedback IS the breakfast of champions (and well-aligned teams)!

A leader who is well-aligned with herself first and the principles that guide her, and who then creates alignment within her team, will enjoy the power and benefits of a smooth running, highly efficient, and very productive team. Even an unstoppable team!

Lead on!

December 20, 2016 at 5:07 pm Leave a comment

Leadership Lessons from a Dirty Double Crosser

Fifteen hours, all alone, crossing the Grand Canyon…twice, is a perfect opportunity for considerable reflection, if not hallucination. My recent Rim to Rim to Rim run across this Natural Wonder of the World and back was the fulfilling of a long held goal to run the 50 plus miles from the Bright Angel Trailhead on the South Rim of the Grand Canyon to the North Kaibab Trailhead on the North Rim…and then back, in one day. I knew it would be hard, having hiked the entire trail with friends five months earlier, but doing it all, twice, in one shot, running, would be a bit different. I wasn’t flying completely blind however, having completed several ultra marathons in recent years. Still, this would be no walk in the park, covering over 50 miles and climbing (and descending) over 11,000 ft., and with temperatures pushing ninety degrees during the day.

So back to reflection… There is no school better than the great outdoors for learning life lessons. And while some of the best lessons are the result of mistakes, in this case there weren’t many, as I was well prepared. Well, I guess that’s lesson one:If ye are prepared, ye shall not fear.” I’d made a [training] plan, based on previous ultras, I’d faithfully followed the plan, even when it wasn’t convenient or I didn’t feel like it, and all that training and preparation did indeed pay off, allowing me to complete my goal. The formula, plan, follow, succeed just works!

Ok, so not everything went perfectly. I did make a couple of mistakes: At about 15 miles in, I rounded a corner and to my horror there was a 20 ft. geyser coming up from the water pipe that feeds the seven water stations inside the canyon. I suddenly regretted my last minute decision the night before to remove my water purifier from my hydration pack! After all, the Park Service website said all stations were flowing! I still had the 9 hardest miles to the North Rim ahead and this might mean no more water ‘til the top! Could have been a disaster! Fortunately, the fountains were still flowing. Lesson two: Don’t doubt that inner voice!

The second mishap occurred shortly after the geyser where there’s a hill…a nasty annoying hill, that by itself is not terrible, but after several hours of running and anticipating the brutal 7 mile climb to the North Rim that still lay ahead, I was dreading it. Just before the hill there’s a faint path leading off the main trail to what I knew to be Ribbon Falls, a cool place to escape the sun and enjoy the fall’s cool mist for a few minutes. There’s also a sign at that intersection pointing ahead up the main trail to another trail and a bridge over Bright Angel Creek leading to Ribbon Falls. But I chose the first path thinking I could find a better, easier way across the creek and on to Ribbon Falls… Bad idea! After running into an impassable creek and bushwhacking for 20 minutes I came to the humble and a little bloody understanding of why they’d built a bridge. Lesson three: “Shortcuts make long delays” (thanks, J.R.R. Tolkien).

One more lesson – the climb up past Roaring Springs to the Supai Tunnel, and finally to the North Kaibab Trailhead on the North Rim was…REALLY hard! Add to that it was 11:30 am and full sun! Finally, when I hit the top I thought to myself “I’m done…totally spent…nothing left…NOTHING!” But there was this little issue of now being 26 miles from where I’d begun, and a wife on the South Rim waiting hard for my return seven hours later. No cell service, no way to get ahold of her…oh, and I’ve never quit anything before! So, I choked down another PROBAR, refilled and mixed my water, took one deep breath and headed back down…DOWN the canyon wall! If I hadn’t been there, I’d never have believed it was possible, but, and here’s lesson four: When the need is great enough, human potential exceeds all rational limits! A change in direction helps too!

Well, seven and a half hours later, after a beautiful but grueling day and still other lessons contemplated, I dragged myself up on to a now dark again South Rim, right back where I’d started and right into my wife’s arms! Just kidding – she had no interest in hugging this very dusty, dirty double [canyon] crosser!

 

 

December 11, 2016 at 4:07 pm Leave a comment

ENCOURAGEMENT – The Difference Between Night and Day

As a leader, a coach, a manager, or a parent, the most valuable tool you have for lifting and motivating others is also the lowest cost and easiest to use. Encouragement costs you nothing, but its value is priceless! It could be the only thing standing between the success and failure of someone under your charge. Like flipping a switch it can, for the recipient, be the difference between day and night…between engagement and disengagement…between loving and hating their job or challenge.

Encouragement is “the action of giving someone support, confidence, or hope.”   Show me an underperforming worker, student, or athlete, and I’ll show you one lacking encouragement (substantive support, expressions of confidence in their abilities and potential, vision driven hope) from a respected source.

Everyone responds in a positive way to sincere encouragement. And while none of us would intentionally discourage another from doing their best, we actually do it all the time, simply by not offering encouragement! You see, the lack of encouragement IS discouraging! It is, at least by default, withdrawing support, expressing a lack of confidence in, or worse, insulting another thus dashing any hope they might have of succeeding.

So, how do you do it? How can you offer meaningful and sincere encouragement more often and to more people? Here are twelve suggestions:

  1. Just do it…every day…and to everyone! Remember, it costs NOTHING and has a tremendous impact!
  2. Give praise and compliments. We’re talking simple stuff here. While it must be genuine, it doesn’t need to be about winning an Oscar or gold medal. A simple compliment about the smallest thing goes a long way!
  3. Be specific! Being a “good guy” is a nice compliment, but carries far less weight than the real reasons behind a general compliment.
  4. Express your belief and confidence in the potential of others! If they’re not quite there yet don’t feel that it’s your job to point that out. Instead remind them of what can be…what they can do and what they can become!
  5. Challenge them (to reach higher) in a supportive and affirmative way, offering your personal support along the way.
  6. Express gratitude whenever and wherever you can as you observe progress and as you are personally aided by their efforts.
  7. When introducing them to another person your words of praise and positive reinforcement can work miracles in boosting confidence and encouragement.
  8. Pleasantries and greetings. Yes, even a pleasant “good morning”, “how was your weekend”, or “see you in the morning” can be encouraging – not necessarily for its substance – but certainly, the lack thereof can be very discouraging to those who look to their boss or coworker for validation and acceptance.
  9. Take the cue! When you KNOW someone is hurting or discouraged, that’s your cue. As a fellow human being it’s the human thing to do. Even if there’s nothing you can do, your expression of concern and support is…encouraging.
  10. Write a note! If you struggle eyeball to eyeball…put it on paper!
  11. Get personal. Tell them how they’ve helped or inspired you to higher heights, and how you are better for their example or efforts.
  12. Be there! To continue to cheer, praise, support, and celebrate!

Lead on…

Cliff

June 8, 2016 at 1:53 pm Leave a comment


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